Shipping Policy – AVS Pro Master
At AVS Pro Master, we are committed to delivering your orders quickly and securely. Please review our shipping policy below for important information on processing times, delivery methods, and more.
1. Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: 5–7 business days
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Express Shipping: 1–3 business days
Delivery times may vary depending on your location and selected shipping method.
3. Shipping Costs
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Shipping fees are calculated at checkout based on your location and selected shipping method.
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Free shipping may be available for eligible orders (see checkout for details).
4. Order Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number.
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Use this number to monitor your delivery in real time.
5. International Shipping
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We offer international shipping to select countries.
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Any customs duties, taxes, or fees are the responsibility of the customer and may vary by destination.
6. Failed Delivery & Returns
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If delivery fails due to an incorrect address or refusal to accept the package, additional shipping charges may apply.
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For help with undelivered items, please contact us at info@avspromaster.com.
7. Damaged or Lost Packages
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If your package arrives damaged, report it within 48 hours with photo evidence.
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If your package is lost, contact us immediately—we’ll coordinate with the shipping carrier to resolve the issue.
8. Contact Us
For any shipping-related inquiries, please contact our support team:
📧 Email: info@avspromaster.com
📞 Phone: 24/7 Support Service
📍 Address: 50 Washington Square S, New York, NY 10012, USA